Nasiff Associates: Medical Equipment Customer Support Representative (Central Square)

POSITION: We are a growing Medical Equipment Manufacturer looking for a representative to handle support calls pertaining
to the use of our products. These questions cover three major areas which include installation, training and troubleshooting.
The representative must provide friendly, easy-to-follow guidance to our customers. More complex technical questions may
require research and return calls. Our environment is fast-paced and continually evolving. This person must be dependable,
reliable and able to work in a team environment using interpersonal skills to support both external customers and peers.

RESPONSIBILITIES:
•  Answer and troubleshoot technical product related questions from incoming calls
•  Make calls to proactively assist customers in their use of our products
•  Continually stay abreast of new products and technology

QUALIFICATIONS:
• One year or more customer service, or technical support experience  
• Basic ECG knowledge and experience a plus
• Demonstrated competency in Windows based environment
• Excellent verbal and written communication
• Strong problem solving and analytical skills
• Competency in Peachtree a plus

Please contact us through one of the avenues outlined below immediately.

About Nasiff
Founded in 1989, Nasiff Associates is a Medical Technology Company and leader in diagnostic medical devices  including ECG/EKG devices and systems.
First company to produce a clinically useful PC-based CardioResting™ ECG, PC-based CardioStress™ (Stress ECG), CardioHolter™ (Monitor), CardioSuite™
ECG System (all-in-one cardiology system consisting of Resting, Stress and Holter) and CardioVitals™. All products are made and developed in the USA to
maintain top quality control and unsurpassable customer care. All come complete with the Cardio Universal EMR Interface™. More information about Nasiff
products can be found at www.nasiff.com.